More than just IT troubleshooting Personalized advice for every user!
Troubleshooting, advice, and support. Use your technology with confidence and peace of mind.Behind the screen, a dedicated expert at your service.
For over six years, M D I’s mission has been simple: to repair and troubleshoot your computers, smartphones, and tablets—on-site or remotely—with expert advice at the heart of everything I do.
Computers can feel complex, with confusing jargon and stressful updates. That’s why MDI takes a different approach, built on clear explanations and a supportive, caring attitude.
M D I is a certified ‘Personal Service’ provider (SAP):
Get a 50% tax credit on all home IT support.
Support tailored to all your devices, wherever you are!
From the Montlaur workshop in the heart of Aveyron, M D I offers on-site, in-shop, or remote troubleshooting. My local service area stretches from Millau to Cornus and across the Réquista and Camarès regions. With remote support, expert help is available no matter your location!
IT Troubleshooting
-
Hardware repairs: Fix or replacement for breakdowns and damage.
-
Software solutions: OS troubleshooting, installs, and updates.
-
Performance optimization: System clean-up and speed boost.
-
Connectivity & Virus removal: Wi-Fi issues and security threats.
Mobile & Peripheral Support
-
Screen & Battery replacement: Fix for broken displays or aging batteries.
-
Charging port repairs: Solving power and connectivity issues.
-
System & App updates: Troubleshooting bugs and software crashes.
-
General technical advice: Tips to optimize your mobile devices.
-
Screen & Battery replacement: Fix for broken displays or aging batteries.
-
Charging port repairs: Solving power and connectivity issues.
-
System & App updates: Troubleshooting bugs and software crashes.
-
General technical advice: Tips to optimize your mobile devices.
Data Recovery & Backup
-
Lost data recovery: Retrieving your photos, videos, and documents.
-
System restoration: Recovering your environment after a crash.
-
External drive recovery: Support for USB keys and hard drives.
-
Local backup solutions: Setting up secure, physical backups at home.
Training & Expert Advice
-
Custom maintenance contracts: Peace of mind for your equipment.
-
One-on-one IT training: Learn at your own pace, on your devices.
-
Purchase & Setup advice: Picking the right gear for your needs.
-
Online safety & Best practices: Protecting your digital life.
M D I at a glance
Customer satisfaction
Commitment to Excellence
Patient Guidance
Simple words to explain repairs or actions that may seem complex. Regain confidence in yourself and your digital skills!
Care & Empathy
Listening to every client without judgment, ready to share all my tips and tricks to support you throughout the process.
Professionnalism
Every day, I bring my methodology, rigor, and patience to your service, ensuring you receive the highest quality of support.
What My Clients Say
M D I : Certified Personal Service Provider
MDI is a certified “Service à la Personne” provider. Through the Interservices system, you can benefit from a 50% tax credit on all eligible expenses.
No more upfront payments, cash, or checks. Your payments are securely processed and deducted by URSSAF (the French national agency for social contributions).
More information HERE
Computer trouble? Let’s talk about it !
Don’t struggle alone with a frozen computer or a stubborn tablet. Whether you need urgent on-site troubleshooting or simple remote advice, I am here to guide you with patience and care.