Simple solutions for peace of mind
Have you ever felt that stress when your screen freezes or a mysterious update pops up? At M D I, my role is to clear those hurdles for you. Whether it’s an urgent breakdown, a stubborn tablet, or simply wanting to master your digital tools, I am here to guide you with patience and clarity.
Discover how I can help you get back to the pleasure of technology that actually works.
IT Troubleshooting
Services Offered
I provide assistance for both hardware and software issues on all types of computer equipment, whether recent or older (laptops and desktop computers).
As an advocate for refurbishing, I frequently work on systems running Windows XP, Windows 7, or 8.1. I can also breathe new life into a computer you might think is too ‘old’.
M D I Tech Tips
I always take the time to explain exactly what has been done to your equipment. For me, this is essential. I consistently provide practical advice for the best use of your tools, as well as solutions for potential migrations to a different operating system.
Ongoing Support
I won’t leave you out in the cold, facing the complexities of IT alone once the job is done.
A question? A doubt? I remain reachable and at your disposal.
I don’t forget you!
I frequently contact my clients to make sure everything is running smoothly. It’s something that both my clients and I truly value.
Phones, Tablets & Peripherals
Supported Devices
My workshop is fully equipped to handle all brands of smartphones and tablets.
I also take care of printers, scanners, and all your office equipment!
Looking for something more specialized? I have extensive experience working on GPS units and even Virtual Reality (VR) headsets!
Types of Repairs
Screen replacements are the most common repairs I perform.
However, I also frequently replace batteries, charging ports, speakers, and more…
Data Recovery & Restoration
What kind of data?
Your holiday photos, pictures of your children or pets, scanned official documents, or an important Excel spreadsheet—these are all precious data that you’ve saved on your hard drive, USB stick, or other devices.
Backup Solutions
Generally, if you haven’t set up a backup, your documents are stored on your computer’s hard drive or your phone’s memory card.
You are aware that your computer or phone could fail at any moment. So, you might store copies on an external hard drive, a USB stick, a memory card, or another device…
Prevention is better than cure
Has your device just failed you?
All is not lost! Data recovery is still an option.
It is a very time-consuming process, but my relentless determination has often paid off.
However, prevention always beats repair. Seek my advice before disaster strikes! I will be happy to guide you toward the best solutions for your needs.
Expert Advice & Support
Custom IT Maintenance
My former position as a mechanic at the Camarès sawmill taught me the vital importance of preventive maintenance. Emergency repairs lead to unnecessary stress and fatigue.
Having your computer checked from time to time—even if it seems to be working fine—is just like taking your car to the garage for a routine service.
That is why I offer various maintenance plans, because everyone uses their equipment differently.
Tailored IT Lessons
Because every user is unique, every session should be too.
My ability to adapt is a major asset in showing you the right paths, the right habits, and the right reflexes. My goal is always to help you enjoy using your personal computer. It is full of ingenious tools, each more clever than the last, tailored to your expectations.
That is why I offer personalized lessons adapted to your personality, your needs, and also your budget.
Because you are unique!
In the heart of South Aveyron, M D I knows no borders
- At home: I love coming to meet you. I travel throughout the region (Saint-Affrique, the Rougier de Camarès, the Roquefort plateau, as far as St Georges de Luzençon or Cornus…) to work directly on your equipment.
- In the workshop: For more complex operations, I welcome you to my workshop located in Montlaur (12400). I will take the time to analyze your device, get it back on its feet, and ensure you leave feeling confident in its use!
- Remotely: Thanks to video tools, distance is no longer an obstacle. My expertise travels wherever you need it: from Auvergne to Barcelona, I can take remote control of your screen to troubleshoot in real-time.
Word-of-mouth has already led M D I to help clients as far away as Barcelona! But my priority remains the same: your peace of mind when using your equipment.
M D I is a registered 'Service à la personne' provider
My services are officially registered for ‘Service à la personne’. Through the Interservices system, you can benefit from a 50% tax credit on your expenses.
No more upfront payments, and no need for cash or checks. The remaining amount is securely processed by URSSAF.
More information HERE
What My Clients Say
An IT problem? Let's talk about it!
Don’t face a frozen computer or a stubborn tablet alone anymore.
Whether it’s for urgent on-site troubleshooting or simple remote advice, I am here to support you with patience and clear guidance.